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CUSTOMER GUIDE

Color Variation Disclaimer
  • Natural fabrics and hand-dyeing may lead to slight shade differences from product photos. This is normal and part of the handcrafted process.

 
Handcrafted Finish
  • As each piece is handmade, minor irregularities (weave, texture, or stitches) are not defects but a sign of authenticity.

 
Delivery Delays
  • While we commit to 10–15 days, adding a note that delays may occur due to unforeseen courier or production challenges.

Customer Responsibility for Measurements
  • Customer must share accurate measurements, as we are making exactly to those details.

 
Alteration Shipping Charges
  • We are offering one free alteration, but 

    • Customer bears shipping cost for sending the product back.

    • We will cover the cost for sending it after alteration.

Care Disclaimer
  • We have added Material & Care, but as mentioned : If the garment is damaged due to improper care (e.g., machine wash when hand wash was advised), Summer’97 is not responsible.

Custom Order Finality
  • Emphasize that since pieces are made specially for each customer, they cannot be resold or reused, which is why returns/cancellations aren’t possible.

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