CUSTOMER GUIDE
Color Variation Disclaimer
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Natural fabrics and hand-dyeing may lead to slight shade differences from product photos. This is normal and part of the handcrafted process.
Handcrafted Finish
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As each piece is handmade, minor irregularities (weave, texture, or stitches) are not defects but a sign of authenticity.
Delivery Delays
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While we commit to 10–15 days, adding a note that delays may occur due to unforeseen courier or production challenges.
Customer Responsibility for Measurements
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Customer must share accurate measurements, as we are making exactly to those details.
Alteration Shipping Charges
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We are offering one free alteration, but
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Customer bears shipping cost for sending the product back.
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We will cover the cost for sending it after alteration.
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Care Disclaimer
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We have added Material & Care, but as mentioned : If the garment is damaged due to improper care (e.g., machine wash when hand wash was advised), Summer’97 is not responsible.
Custom Order Finality
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Emphasize that since pieces are made specially for each customer, they cannot be resold or reused, which is why returns/cancellations aren’t possible.